Command Center, lone worker & responding patrol officer
Private security companies and security managers: connect field officers with your control room. Centralise alerts, coordinate the response and deploy an officer from one shared tool.
Everything, in one command post
From lone worker protection to field response, give your teams a shared view of events and the actions taken.
Multi-site monitoring
View sites, events, patrols and devices in one monitoring interface.
Live alarm feeds
Identify alarm type, severity and status so operators can focus their attention.
Severity filtersVerification
Review the alarm context, contact the officer and document the control room’s initial actions.
SOS button & DATI
Manual SOS and configurable automatic detection support your lone worker protection procedures.
Loss of uprightness
Shock, fall, immobility and loss of verticality: configure detection to suit your operations and hardware.
Auto-detectionGeolocation
Use available on-duty officer and device locations to guide the field response.
Responding patrol officer
A mobile agent across multiple sites: patrols, verification checks, and alarm responses.
Intervention & report
Assign the response to an available officer and retain handling actions, notes and outcomes.
Documented follow-upThe lone agent is never truly alone
An SOS button in the mobile app. A pre-alarm to check the situation. In the control room, the officer, site and available location provide the context to coordinate a response.
- Manual SOS and automatic detection configured for the device and your procedures.
- Officer, site and available location brought together in the alarm record.
- SMS and call escalation based on site settings and designated recipients.
From mobile to control room: connect the alarm to its location, then document the response.
Your teams and sites, on one map
Locate officers and events, zoom into an area and contact the right person. Map and 3D views give operators a shared context to coordinate field teams.
- Multi-site view unified: the entire perimeter on one command post.
- Type and severity filters to focus on the events that need attention.
- Officer location and communications accessible from the same screen.
The right officer, deployed to the right place
Start with the incident on the map. Compare online officers, proximity and estimated arrival, then select the responder. The assignment stays linked to the event and its site.
- Coordinate mobile teams across multiple sites.
- See online officers, distance and estimated arrival when assigning the response.
- Select the responding officer directly from the event.
The operator stays in control: deploy the backup that fits the situation and your procedures.
From assignment to arrival, follow every step
The control room selects the responding officer. On mobile, the officer receives the request, accepts it and opens navigation. The patrol brings together the sites to visit, scheduled times and planned time on each site.
- A driving route map and a navigation link to the next site, directly from the mission.
- A patrol plan with the site order, scheduled visits and planned minutes on site.
- Arrival and visit completion confirmed on mobile; actual time, early and late status visible in the control room.
One workflow for field teams and the security control room. Schedule differences use recorded visits and planned times.
Keep field teams and control connected
Share an instruction, clarify an incident or support an officer: contact the person from the map while keeping the response in context.
- Push-to-talk: communicate like a walkie-talkie between the control room and mobile.
- Audio and video calls: support the officer and clarify the situation remotely.
- Push notifications: deliver information directly to the relevant device.
Need remote assistance? Speaker audio and camera access are available according to permissions, configuration and device capabilities.
Protect your agents, supervise everything, respond faster
See the full chain in a demo: lone worker SOS, verification at the Command Center, and dispatched patrol officer, on your own sites.